Today’s tech term is POTS. POTS is a term used to describe a standard single telephone line or land line. POTS stands for plain old telephone service and is usually used in households, small businesses and for specific purposes such as to run a fax machine. They usually have very few features associated with them like voicemail, call waiting and three way calling but in most cases they are just a line with dial tone that can make and receive calls.
Technical jargon can be hard to keep up with. From time to time I will take a technical term and explain it how I best understand it. Today I’m starting with VoIP or voice over internet protocol. Very basically put it means the telephone uses the internet to function. Your voice is digitized and sent over the internet to the other end and put back together.
A note from Rick, the help desk man:
A quick hello from the help desk. Most of my days are filled with solving problems and getting things fixed but another thing I do is answer questions. I like you am an expert in my field but not an expert in all fields. If you have a question about voice or data technology issues please feel free to call me for the answer. I am here to help you that’s why it’s called the help desk.
A note from Betsy, the social media marketing assistant:
Please remember to be kind to the people on the other end of the phone especially help desk and technical support. They understand you are frustrated and they just want to help. I can assure you they did nothing to make your problem happen. Just because they aren’t in front of you and you can’t see them does not mean they don’t have feelings. Let’s try to remember this no matter who we are talking to on the phone. Also I find that the louder and angrier someone gets the more difficult the issue is to solve.
We serve the small to mid-size business market. As a small business ourselves we understand the need to save money and squeeze every dollar. We want you to get the most out of your money. We have tools that help us find the holes that are draining money out of your business. With a few minor changes sometimes thousands a year can be saved and put to better use! Imagine how much that could help your business growth and thrive!
In addition to voice and data products we also have a line of security products such as cameras, DVR, NVR and door access systems that can provide you with a level of security and control over your business premises. It is not only important to save money but to also protect it and your investments. Give us a call today to see what we can do for you!
You may be asking yourself what is Corporate Communications or possibly even wondering what it is we do. Very simply put we are a provider of voice and data infrastructure. We sell, install and repair the wire and cable that connects your telephones and computers to the networks that make up your voice and data systems. In today’s world of wireless technology it is easy to forget about the wires and infrastructure that make communication technology possible. That is where we come in! We install telephone systems made by Avaya and Allworx as well as program, upgrade and move them from one location to another as our customers grow and expand. These systems include voicemail, auto attendants and a long list of features that help you get the most out of your equipment investment. Rely on us to help your business run efficiently by making sure your employees can communicate effectively.
Back in June we brought on Betsy Beilke as our social media marketing consultant, since then we have had a lot of interesting post with terms and information. I decided that I should add this to our blog page as well so I am adding a lot of the posts from the past few months. You may want to follow our page on Facebook or look us up on LinkedIn as we will begin posting there. This is her first post introducing herself. Thanks for following us and I hope to hear from you soon. Rick
Hello! Hello! My name is Betsy Beilke and I am very excited to be joining the Corporate Communications team as their social media marketing assistant. I am looking forward to exploring all the different products and services that Corporate Communications has to offer with you and explaining how they fit into your life. Corporate Communications is a family run business meaning it is owned and operated by group of family members. I have grown up hearing communications lingo and learning through osmosis. I’m very happy to be joining the family business! As a result of growing up surrounded by technology I have a unique understanding and ability to explain technical jargon in words I hope everyone can understand.