- Welcome to the begining
Welcome to the Corporate Communications blog page. Being a blog newbie I hope you will bear with me as I try to explain what it is we do here and why you should use a professional firm such as ours.
My goal is impart some of the knowledge of telecom that I have acquired over the last 28 years in the business and maybe make it easier for you the reader to understand because while it seems simple enough it can be very confusing. Your telephone is your life line to the people you want to do business with regardless of it being a land line or a cell phone. While phone systems can be costly to purchase they last for years and it more likely the services you pay for on a monthly basis that are costing you more than you need to pay but without the proper equipment it can be hard to take advantage of the savings that are out there.
I am not going to bore you with a history lesson on Bell and his invention, how he did it or if he stole it. It has been over 140 years and as much as it has changed, somethings remain the same, when they touch they talk. Whether it’s the wires, the signaling or the people, the telephone has allowed us to connect in so many ways that we would just not be the same without it.
I will give you a little history on us though. My family has made a living in communications for four generations. My grandfather work for Ma Bell painting numbers on cord boards, those are the old desk like units that you see operators sitting at connecting calls. My mother was in charge of communications for a suburban hospital and oversaw a project that replaced those cord boards with a state of the art AT&T Dimension PBX. My brother and founder of the company started his career with Illinois Bell as a straight line install and eventually became a PBX installer. I and four of my five siblings have worked here at one time or another along with some of their children. Bill Thon is our fourth generation that works for the company right now as our field supervisor so I guess you can say it’s in our blood.
We are very proud of our company and what we have built, so when we say it’s not business it’s personal we mean it. It’s our family not just our name on the line.
In my next article I will talk about the first thing invented after the telephone and that is the acronym. This business loves its acronyms and for a business that is all about talking it just makes sense that it came up with a way to say so much in as few words as possible. I will try to explain things like PBX, POTS, SIP and PRI.
Thanks for reading and if we can help just ask, questions and free telephone system quotes don’t cost anything but a little time.
- Facebook and Tech Term Tuesday
Back in June we brought on Betsy Beilke as our social media marketing consultant, since then we have had a lot of interesting post with terms and information. I decided that I should add this to our blog page as well so I am adding a lot of the posts from the past few months. You may want to follow our page on Facebook or look us up on LinkedIn as we will begin posting there. This is her first post introducing herself. Thanks for following us and I hope to hear from you soon. Rick
Hello! Hello! My name is Betsy Beilke and I am very excited to be joining the Corporate Communications team as their social media marketing assistant. I am looking forward to exploring all the different products and services that Corporate Communications has to offer with you and explaining how they fit into your life. Corporate Communications is a family run business meaning it is owned and operated by group of family members. I have grown up hearing communications lingo and learning through osmosis. I’m very happy to be joining the family business! As a result of growing up surrounded by technology I have a unique understanding and ability to explain technical jargon in words I hope everyone can understand.
- What we do.
You may be asking yourself what is Corporate Communications or possibly even wondering what it is we do. Very simply put we are a provider of voice and data infrastructure. We sell, install and repair the wire and cable that connects your telephones and computers to the networks that make up your voice and data systems. In today’s world of wireless technology it is easy to forget about the wires and infrastructure that make communication technology possible. That is where we come in! We install telephone systems made by Avaya and Allworx as well as program, upgrade and move them from one location to another as our customers grow and expand. These systems include voicemail, auto attendants and a long list of features that help you get the most out of your equipment investment. Rely on us to help your business run efficiently by making sure your employees can communicate effectively.
- Money savings
We serve the small to mid-size business market. As a small business ourselves we understand the need to save money and squeeze every dollar. We want you to get the most out of your money. We have tools that help us find the holes that are draining money out of your business. With a few minor changes sometimes thousands a year can be saved and put to better use! Imagine how much that could help your business growth and thrive!
In addition to voice and data products we also have a line of security products such as cameras, DVR, NVR and door access systems that can provide you with a level of security and control over your business premises. It is not only important to save money but to also protect it and your investments. Give us a call today to see what we can do for you!
- Man at work
A note from Rick, the help desk man:
A quick hello from the help desk. Most of my days are filled with solving problems and getting things fixed but another thing I do is answer questions. I like you am an expert in my field but not an expert in all fields. If you have a question about voice or data technology issues please feel free to call me for the answer. I am here to help you that’s why it’s called the help desk.
A note from Betsy, the social media marketing assistant:
Please remember to be kind to the people on the other end of the phone especially help desk and technical support. They understand you are frustrated and they just want to help. I can assure you they did nothing to make your problem happen. Just because they aren’t in front of you and you can’t see them does not mean they don’t have feelings. Let’s try to remember this no matter who we are talking to on the phone. Also I find that the louder and angrier someone gets the more difficult the issue is to solve.
- Digitize Me
Technical jargon can be hard to keep up with. From time to time I will take a technical term and explain it how I best understand it. Today I’m starting with VoIP or voice over internet protocol. Very basically put it means the telephone uses the internet to function. Your voice is digitized and sent over the internet to the other end and put back together.
- POTS Line
Today’s tech term is POTS. POTS is a term used to describe a standard single telephone line or land line. POTS stands for plain old telephone service and is usually used in households, small businesses and for specific purposes such as to run a fax machine. They usually have very few features associated with them like voicemail, call waiting and three way calling but in most cases they are just a line with dial tone that can make and receive calls.
What does WiFi stand for? Long story short, it stands for nothing it is a word, a trademark and a name but not and an acronym. See what you are missing by not following us on Facebook, interesting tidbits like this along with other fun stuff to do.
- Elmhurst Chamber of Commerce
Being involved with the community is one the best parts of being a small business and one of the best ways to do that is to join your local chamber of commerce. We are members of the Elmhurst Chamber of Commerce. Being chamber of commerce members is important to us because it allows us to get to know other local businesses and stay in touch with the happenings in our community!
- DVR digital video recorder
Tech Term : DVR and NVR as they relate to security cameras: When you hear the term DVR you may wonder if you remembered to set your home DVR to record your favorite show. However, when we use DVR we are talking about security for your home or business. In this context the DVR unit records video from digital cameras connected by coaxial cable. A NVR does the same thing only instead it connects to your existing network and uses IP cameras with CAT5 data wiring. A NVR system is usually licensed for a certain number of cameras with the option to add additional licensed cameras. A DVR unit has a number of actual ports meaning there is set number of cameras the DVR system can handle. Because of this the NVR system offers more flexibility.